Welcome to Postlane. These Terms of Service ("Terms") govern your access to and use of postlane.com, our applications, our API, and all related services (the "Services"). Please read them carefully.
By creating an account or using the Services, you agree to these Terms. If you're using Postlane on behalf of an organization, you agree on its behalf and confirm you have authority to do so.
1 Aceptación de los términos
Aceptación de los términos
By accessing or using the Services, you confirm that you can form a binding contract with Postlane, that you are at least 16 years old, and that you will comply with these Terms and all applicable laws. If you do not agree, you may not use the Services.
2 Tu cuenta
Tu cuenta
To use most features you need an account. You agree to:
- Provide accurate, current, and complete information.
- Keep your password confidential and secure (we strongly recommend enabling two-factor authentication).
- Be responsible for all activity that happens under your account.
- Notify us promptly of any unauthorized use or security breach.
Organizations may invite teammates and assign roles. The account owner is responsible for managing access and for the actions of members within the workspace.
3 Uso aceptable
Uso aceptable
You agree not to misuse the Services. Among other things, you may not:
- Violate any law or the terms of any connected social platform.
- Post or distribute spam, malware, or content that is unlawful, hateful, harassing, or infringing.
- Attempt to gain unauthorized access to the Services or other users' accounts.
- Reverse engineer, scrape, or overload our systems, or circumvent rate limits and security measures.
- Use the Services to send unsolicited communications or to impersonate others.
We may suspend or limit access to protect the Services and our users from abuse.
4 Tu contenido
Tu contenido
You retain ownership of the content you create, upload, or schedule through Postlane ("Your Content"). We don't claim ownership of it.
- You grant Postlane a limited license to host, store, process, and transmit Your Content solely to operate and provide the Services — for example, to schedule a post and publish it to a connected platform on your behalf.
- You are responsible for Your Content and for having the rights necessary to publish it.
- You represent that Your Content does not violate any third-party rights or applicable law.
5 Plataformas de terceros
Plataformas de terceros
Postlane connects to third-party social networks and tools. Your use of those platforms is governed by their own terms and policies.
- We access connected accounts only through official APIs and the permissions you grant via OAuth.
- We are not responsible for the availability, behavior, or policy changes of third-party platforms, which may affect features like publishing or metrics.
- You may disconnect any platform at any time from your settings.
6 Planes y facturación
Planes y facturación
Free & paid plans
Some features are free; others require a paid subscription. Plan details are shown at checkout.
Recurring billing
Paid plans renew automatically each cycle until cancelled.
Cancellation
You can cancel anytime; access continues until the end of the current billing period.
Changes in pricing
We'll give reasonable notice before any price change takes effect.
Except where required by law, payments are non-refundable. Taxes may apply depending on your location.
7 Propiedad intelectual
Propiedad intelectual
The Services — including our software, design, logos, and content we create — are owned by Postlane and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services in accordance with these Terms. You may not copy, modify, distribute, or create derivative works from the Services except as expressly permitted.
8 Cancelación
Cancelación
You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Services and other users. Upon termination, your right to use the Services ends; certain provisions (such as ownership, disclaimers, and limitation of liability) survive.
9 Exenciones de responsabilidad
Exenciones de responsabilidad
The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, or that content will always publish successfully, as this may depend on third-party platforms.
10 Limitación de responsabilidad
Limitación de responsabilidad
To the maximum extent permitted by law, Postlane and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill arising from your use of the Services. Our total liability for any claim will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.
11 Cambios en estos términos
Cambios en estos términos
We may update these Terms from time to time. When changes are material, we'll notify you by email or through the Services and update the "Last updated" date above. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.
12 Contacto
Contacto
Questions about these Terms? Reach us at legal@postlane.com or through our Centro de ayuda. For details on how we handle your data, see our Privacy Policy.